TrenzyFood's Policies

Shipping and Return Policy

At TrenzyFood, we are committed to providing our valued customers with the best possible shopping experience. Please take a moment to review our shipping and return policy outlined below.

Shipping Information

Swift Delivery: We understand the importance of receiving your order promptly. Therefore, we ensure swift delivery, typically within 1 to 2 days of placing your order. We aim to get your favorite products to your doorstep as quickly as possible.

Free Shipping: We offer free shipping for orders totaling AED200 or more. Enjoy the convenience of having your order delivered without any additional charges when you meet this minimum order requirement.

Shipping Fees for Orders Below AED 200 :
- For orders below AED 200 , a shipping fee of AED 10 will apply.

Return and Refund Policy

While we strive to ensure that you receive your orders in perfect condition, we understand that issues may arise. If, for any reason, your order is damaged or something goes wrong, please don't hesitate to contact us at Contact@TrenzyFood.com or Whatsapp us at +971 52 812 5325. Please note that we take our return policy seriously. If we observe excessive return requests or misuse of our website, including attempts to take advantage, we may take action, including IP banning, which may result in the inability to place future orders with us. We value honest and fair transactions to maintain a positive shopping experience for all customers.

Gift Card: If your order arrives damaged or if you are not satisfied with the products you receive, you can contact us within 7 days of receiving your order, and we can issue you a TrenzyFood gift card of equivalent value, which can be used for future purchases on our website. This option is available upon your request.

 

Contact Us

	Contact Information
📧 Email:	Contact@TrenzyFood.com
📱 WhatsApp:	+971 52 812 5325

Have questions, feedback, or special requests? We're here to assist you! Whether you want to inquire about our products, track your order, or simply share your thoughts...

Our dedicated support team is committed to providing you with exceptional service. We value your feedback and are eager to make your TrenzyFood experience as delightful as possible...

Thank you for choosing TrenzyFood – where great food meets great service!

Accepted Payment Methods

Accepted Payment Methods
COD (Cash on Delivery)
Visa
Mastercard
American Express
M-Pesa
MTN Mobile Money
Airtel Money
AirtelTigo Money